Shipping policy
SHIPPING POLICY
Thank you for shopping with SKYE.
Processing Time
Orders are typically processed within 1-5 business days.
During high-volume periods, drops, promotions, or holidays, processing times may be extended.
Shipping Times
Estimated shipping times:
- United States: 5-14 business days
- International: 7-21 business days
Shipping times are estimates and are not guaranteed.
Tracking Information
Tracking information will be provided once your order has been processed and shipped.
Please allow up to 72 hours for tracking updates to appear.
Delayed Packages
SKYE is not responsible for shipping delays caused by carriers, weather, customs, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Orders returned due to an incorrect address may require additional shipping fees.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, SKYE is not responsible for lost or stolen packages.
If you experience an issue with delivery, please contact the shipping carrier directly.